Installing issue - "cannot rename files"

[bansheee7]

Need assistance... I can't install the game because the setup wizard says the files cannot be renamed (there are many files affected by that).
On Win7, what can I do to fix this?

 

[Sushi]

Hey mate
Try to reinstall your client to another hard drive
Let me know if this doesn't help.

 

[scitech76]

Need assistance... I can't install the game because the setup wizard says the files cannot be renamed (there are many files affected by that).
On Win7, what can I do to fix this?

This is due to a file-name length limitation in Windows.
The solution would be this:
When you run the installer and it asks you where to install it, don't just choose the desktop.
Choose something closer to the beginning folder of the c:\ drive or another drive if you have more than 1.

Personally, I created a folder on my C:\ drive named External and told the installer to use that folder to install.
Here's a screenshot of what that folder looks like:

That should solve the issue. If it doesn't, reply back here and let me know.

Thanks, and good luck!
We look forward to seeing you in the game!