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FAQ | Technical issues and fixes

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Sushi

GM
Staff member
Game Master
Server booster
External Player
Discord
Sushi#3688
Class
Venomancer
Name
Sushi

30

Q: How can I download client?
A: Just click here (temporarily unavailable)

Q: What is server time?
A: At the moment it's UTC+3.
After opening the server, it's switched to UTC

Q: Client crashes upon opening
A:
- Add the game directory to your antivirus exception list
- Start the game from patcher and click Verify button, then once process finishes, check again.
- Redownload/reinstall game client
Still won't open?
- Install Microsoft Visual C++ 2013 Redistributable Package
- Install Microsoft Net Framework 4
- Update your graphic card drivers

Q: Game client crashes after selecting a character
A:
- Click the Verify button in Laucher and try again
- Go to user panel and move your stuck character to safe spot

Q: Error message: "Can't connect server!1"
A:
Add the game directory to your antivirus exception list

Q: Server is showed up as offline
A:
- Start the launcher.exe and check if your game is at its latest version. If it's not, let it update and check again
- Restart your router and check again
 
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